By: Arun Raghuram Mahapatra
INTRODUCTION
Central Consumer Protection Authority (hereinafter ‘CCPA’) is the Central Authority that has been established under Section 10 of the Consumer Protection Act, 2019 (‘Act’) to regulate issues about consumer rights violations, unfair trade practices, and other acts that are detrimental to the interests of the consumers. Apart from the power to initiate investigations, file complaints in consumer forums, and undertake research, the CCPA has also been bestowed with the power to issue necessary guidelines for the prevention of unfair trade practices. And recently, one such notice by the CCPA has issued all the hotels and